Privacy policy

Privacy Policy

Last updated: January 15, 2026

This Privacy Policy explains how G11 Peptides (“we”, “us”, “our”) collects, uses, and protects personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

By accessing or using this website, you acknowledge that you have read and understood this Privacy Policy.

1. Information We Collect

We may collect and process the following personal data:

  • name and contact details (including email address)

  • billing and shipping address

  • order and transaction information

  • payment details (processed securely by third-party payment providers — we do not store full card details)

  • account information (where applicable)

  • communications relating to orders or customer support

  • website usage, analytics, and technical data

2. How We Use Your Information

We use personal data only where necessary to:

  • process and fulfil orders

  • provide customer support and respond to enquiries

  • manage accounts and transactions

  • maintain business, accounting, and tax records

  • prevent fraud, misuse, or abuse

  • comply with legal and regulatory obligations

We do not sell personal data.

3. Legal Basis for Processing

We process personal data under one or more of the following lawful bases:

  • performance of a contract (order fulfilment)

  • legitimate business interests

  • compliance with legal obligations

  • consent (where applicable)

4. Data Retention

Personal data is retained only for as long as necessary to meet:

  • accounting and tax requirements

  • business and operational needs

  • legal or regulatory obligations

Data is securely deleted or anonymised when no longer required.

5. Sharing of Personal Data

We may share personal data with trusted third parties where necessary, including:

  • payment processors

  • shipping and logistics providers

  • website hosting and IT service providers

  • legal or regulatory authorities, where required by law

All third parties operate under appropriate data-processing agreements and are required to protect your data.

6. International Data Transfers

Where personal data is transferred outside the United Kingdom, appropriate safeguards are applied, including Standard Contractual Clauses or equivalent protections, to ensure compliance with UK GDPR.

7. Your Rights

Under UK GDPR, you have the right to:

  • request access to your personal data

  • request correction or deletion of your data

  • object to or restrict processing

  • request data portability

  • withdraw consent where processing is based on consent

  • lodge a complaint with the Information Commissioner’s Office (ICO)

8. Cookies

We use cookies and similar technologies to support:

  • essential site functionality

  • security and fraud prevention

  • website analytics

You may manage or disable cookies through your browser settings. Disabling cookies may affect site functionality.

9. Contact Information

For privacy-related enquiries or to exercise your data rights, please contact:

G11 Peptides
Email: info@g11peptides.co.uk

For the purposes of applicable data protection law, G11 Peptides is the data controller of your personal information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or legal requirements. Any updates will be posted on this page with a revised “Last updated” date.